About us

"When I'm not helping clients streamline their sales process, you'll find me in the garden with my chickens or volunteering for a spaniel rehoming charity—life's all about balance!"

Nikki Cole is a dedicated professional who leads our National sales teams at Alto. With over 15 years of experience in the property industry, she is passionate about innovation and driving change through technology, whilst remaining people-focused. Living by the coast, Nikki enjoys a quiet lifestyle pottering in the garden with her chickens and taking long walks with her dogs. 🐾 When not enjoying all things property, Nikki volunteers as one of the admins for a spaniel rehoming charity. Her favourite Alto feature is the Sales Progression Software, which she loves for its ability to manage sales chains with confidence, from offer to completion, ensuring a smooth and efficient process for all involved.

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"From leading the sales team at Alto to catching a match in Croydon, I bring the same passion and energy to everything I do."

Adam Sheldon-Smillie is the Head of Internal Sales at Alto, bringing over 10 years of expertise in the sales and property technology industry. Since joining the Houseful group, Adam has played a pivotal role in driving the success of our sales teams. His leadership and deep understanding of the industry have been instrumental in shaping our approach to internal sales. When he's not at work, Adam enjoys catching a football match or supporting his favourite team. ⚽ Adam’s favourite Alto feature is the Maintenance Reporting tool, which he loves for its ability to streamline property maintenance tasks, saving time and enhancing client satisfaction.

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"I love helping our clients make the most of Alto—and when I'm not doing that, you'll find me at the BBQ or planning my next travel adventure."

Sebastian Ward has worked at Alto for over 5 years now, working his way up to become Team Leader and bringing extensive knowledge and insight across all of our software platforms. Sebastian is particularly impressed with Alto's Applicant Property Matching feature, which he appreciates for its efficiency in matching clients with properties that meet their exact criteria, making the sales process faster and more effective. ✈️ When he's not at work, Sebastian loves to travel and fire up the BBQ with his family.

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"I’m all about making your day-to-day tasks more efficient with Alto—just like I stay on the move with my love for sports and travel."

James Reason has been in the property industry for over 10 years, working as an Estate Agent in Swansea, Cardiff, and Bristol. Through his time as an agent, his knowledge in the lettings side of Estate Agency means that he is able to demonstrate Alto whilst relating to day-to-day scenarios that agents find themselves in. James will provide you with knowledge that will help you use Alto to its full potential, making your day-to-day tasks more efficient! Outside of work, James is a keen sportsman and loves to travel. 🏃‍♂️

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"Whether it’s guiding clients through Alto or hitting the gym, I'm always focused on achieving the next big goal."

Chris O'Mahony has worked in property for over 20 years, starting as a weekend accompanied viewer and progressing through estate agency to Area Manager for a large firm in the north of England. Chris has been with Houseful for almost 5 years and enjoys showing clients how Alto can help their businesses. His favourite Alto feature is the Letting Agent Software, which he finds invaluable for managing all aspects of rental properties, landlords, and tenants in one convenient platform. 💪 When he's not at work, Chris loves to travel and has a passion for the gym.

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"I’m passionate about helping clients succeed - and when I’m not doing that, I’m exploring new places and enjoying the outdoors."

Gary is an Internal Account Manager at Zoopla and brings over a decade of experience in the property industry. Having started his career as a Negotiator and progressing through roles as a Sales Negotiator and Senior Property Consultant, Gary has developed a deep understanding of the real estate market. 🏞️ Since joining Zoopla, part of the Houseful group, he has been dedicated to helping clients make the most of the platform. Gary’s favourite feature in Alto is the Property Marketing Software, which he values for its ability to create, deliver, and optimise marketing campaigns, helping agencies stand out in a competitive market.

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"Helping clients find the perfect solutions in the property market is my passion—whether it's through innovative tech or strategic planning, I'm always up for the challenge!"

James is a Sales Consultant at Zoopla, part of the Houseful group. With a strong background in sales and account management, James has built a reputation for his strategic thinking and dedication to client success. 🚀 He is passionate about leveraging his experience to help clients navigate the complexities of the property market. When he's not working, James enjoys staying connected with the latest industry trends and exploring new opportunities for professional growth.

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