Alto announces new integration with Tappter to power up communication capabilities for agents

10th April 2024

Alto, the market-leading estate agency software and part of Houseful, has announced a new integration with Tappter – the secure, omni-channel messaging platform.  This integration is the latest move by Alto to streamline its sales and lettings progression journey for agents and their customers.

Tappter brings together WhatsApp, SMS, email and messages through the Tappter app into one single interface that’s easily integrated with Alto. This streamlines communication for agents and highlights exactly when messages and documents have been seen and signed.

Tappter’s group chat functionality can also be used to speed up the transaction – and bring customers and partners together throughout the sales and lettings journey. This removes the need for employees to use personal WhatsApp accounts which can create a cybersecurity risk.

Alto’s integration with Tappter means existing Alto customers can get seamlessly set up with Tappter, avoid double-keying information and ensure they have a full audit trail of communications. It also complements Alto’s next generation of Lettings Progression – an intuitive workflow designed to speed up and simplify the onboarding of new tenants.

To find out more, agents can visit:

https://www.altosoftware.co.uk/our-integrations/communications/

Riccardo Iannucci-Dawson, Chief Operating Officer at Alto comments:

“Best-in-class communication is a simple way for agents to get ahead of the competition and Tappter takes this to the next level with its intuitive business dashboard which provides a real-time overview of all communication. Agents can not only use this to speed up the sales and letting process but to also inform and improve their local marketing efforts.”

Keith Banwaitt, CEO and Co-founder of Tappter comments:

“Tappter is excited to be partnering with Alto to bring industry-leading messaging capabilities to its large Estate Agency user base. The seamless integration with Alto allows Estate Agents to implement the Tappter solution with the tap of a button and maintain data integrity between the two systems without having to double-key information. It marks another significant milestone for the Tappter business as part of a drive to team up with best-in-class CRM providers to reduce communication delays, time to cash and dropouts whilst increasing customer loyalty through the provision of a cutting-edge digital customer experience.”