Alto + Snappily: Driving digital efficiency in 2025

How supermarkets inspires 3 ways to a digital-first mindset in property compliance

In 2012, Tesco introduced the self-service checkout—a touchscreen assistant that allowed shoppers to scan, bag, and pay without human assistance. What started as a controversial shift quickly became the norm, offering faster service and convenience for customers while reducing costs for retailers.

This transformation wasn’t immediate. Shoppers initially struggled to adapt, and the lack of human interaction raised concerns. Over time, supermarkets found a balance, adding support staff to assist when needed while refining self-service technology to make it more intuitive. 

Today, the hybrid model is celebrated for empowering consumers by offering choice and efficiency while maintaining a personal touch where necessary.

3 tips to a digital-first mindset in property compliance:

Just as self-service checkouts redefined the retail experience, our compliance specialist partner, Snappily, believes in reshaping the property market by simplifying compliance for agents and home movers.

“A digital-first mindset is essential for agents in 2025,” says Hannah Nicholson, CEO and Founder of Snappily. “It’s not just about speeding up processes for compliance but also about empowering consumers to take charge of preparing their own property-sale documents.”

Hannah shares 3 tips to embrace a digital-first mindset to transform how property compliance is managed:

Efficiency Meets Empowerment:

“look for a solution that allows home movers to prepare their documentation digitally, saving time and ensuring accuracy, while agents benefit from reduced admin overhead.” comments Hannah. 

Staying Ahead of Regulation:

“As the compliance landscape evolves, it’s important for agents to stay up-to-date with the latest rules,” adds Hannah. “With a digital-first approach, it’s important that you find a solution that has compliance experts to help you stay ahead. Giving you confidence that your agency remains compliant in 2024 and beyond.”

Balancing Digital with Personal Touch:

“Whether you prefer fully digital processes or a mix of in-person checks and manual oversight, find a solution that adapts to fit your needs. At Snappily, we believe you can balance the two.” says Hannah. 

Hannah adds “Snappily is committed to innovation and user-centric design. Much like the evolution of self-service in retail, we believe that a seamless, intuitive approach can empower users to take charge while still feeling supported.”