How does PropertyFile work?
Engage with your customers throughout their whole experience with the Alto customer portal.
See how it works and discover all the benefits for your applicants, tenants, landlords and vendors.
Connect to customers with PropertyFile
The PropertyFile customer portal transforms the way you communicate with clients throughout their lettings or sales journey.
Best of all, it’s included with Alto software at no extra cost.
What're the benefits of PropertyFile?
eSign included
Applicants, tenants, landlords, vendors and guarantors can sign documents online in PropertyFile without making a trip to your office.
24-7 access
Speed up processes and give your clients instant access to their documents, without increasing email or call volumes.
No extra cost
You don’t pay extra for our customer portal – PropertyFile is included as part of your Alto subscription fee.
What you can achieve with PropertyFile
Complete transparency
Get 24-7 access to appointments, feedback and documents in one secure portal, for tenants, landlords and staff.
Faster follow-ups
Send automated requests to your leads for feedback after viewings booked, attended or cancelled.
Better security
Tailor your team’s access to improve security and make sure users only see what they need to.
Seamless experience
Get PropertyFile white labelled for your brand and improve the customer journey from your website to customer portal.
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“PropertyFile is brilliant, it helps streamline our workload and has integrated into our website to give buyers and sellers better access to us.”
Cardigan Bay Properties
Cardigan Bay Properties