Live webinar:
5 ways agencies can enhance client communications with WhatsApp
14 November, 2024 at 10:30 a.m.
WhatsApp has become a useful tool in recent years for agents to communicate with clients. But, there are some drawbacks to take into consideration if it’s not set up properly – including a lack of visibility and difficulties monitoring compliance.
We’ve partnered with communication specialists, Tappter for an exclusive Alto webinar. In the session, Tappter will share their expertise and tips on how your agency can turn WhatsApp into a communications tool that streamlines your processes and enhances your clients’ experiences.
This session is in partnership with:
Date: Thursday, 14 November
Time: 10:30 a.m. – 11:00 a.m.
In this half-hour session, you’ll gain insights on how to use WhatsApp to:
- Increase control and visibility so your agency can eliminate communication delays
- Encourage inbound messaging so clients are connecting in a way that’s easy and quick
- Improve outbound messaging effectiveness and client engagement
- Promote your agency and use it as a marketing tool
- Stay compliant so your organisation doesn’t fall foul of GDPR regulations
About our speakers:
Keith Bainwatt
Co-founder and CEO, Tappter
Keith started his early career in customer service, procurement and service management. He was formerly a product owner for a big data platform, providing analytics for the UK electricity trading industry. He also was the Global Head of Business Development at Vodafone’s ‘Internet of Things’ division.
Keith started his early career in customer service, procurement and service management. He was formerly a product owner for a big data platform, providing analytics for the UK electricity trading industry. He also was the Global Head of Business Development at Vodafone’s ‘Internet of Things’ division.
Michael Creasey
Co-founder and Chief Commercial Officer, Tappter
Michael is an executive-level professional with a wealth of experience within sales, trading, finance and technology, focused in the start-up, software, consumer goods, wholesale and banking industries. He was the former managing director of TELUS Consumer Goods, leading 500+ employees globally with a revenue of +$130m USD growing at double digits at the time. He has experience in market expansion, M&A and investment raising, along with providing specialised advisory and consultancy.
Michael is an executive-level professional with a wealth of experience within sales, trading, finance and technology, focused in the start-up, software, consumer goods, wholesale and banking industries. He was the former managing director of TELUS Consumer Goods, leading 500+ employees globally with a revenue of +$130m USD growing at double digits at the time. He has experience in market expansion, M&A and investment raising, along with providing specialised advisory and consultancy.
About Tappter:
Tappter is a secure multi-channel / multi-party messaging platform that keeps your business, partners and customers connected.
Register interest of Tappter